Terms and Conditions

Welcome to MCC Candle! By accessing our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully.


1. General

  • These Terms and Conditions govern your use of the MCC Candle website and your purchase of goods from the website.
  • We reserve the right to change these terms and conditions at any time without prior notice.

2. Products and Pricing

  • All product prices are in GBP (£) and include VAT where applicable.
  • We strive to ensure that all product descriptions and prices are accurate, but errors may occur. We reserve the right to correct any errors without any liability.

3. Orders

  • An order placed by you represents an offer to purchase goods from us.
  • Order acceptance and the completion of the contract between you and MCC Candle will occur upon dispatch of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it.

4. Payment

  • Full payment must be made before goods are dispatched.
  • Payments can be made using various payment methods available on our website.

5. Delivery

  • We offer delivery services as per our Delivery Policy.
  • Free delivery is available for orders over £100, while a £5.99 shipping fee applies to orders under £100 within the UK.
  • We aim to dispatch orders within 1-2 business days and deliver within 3-5 business days.

6. Returns and Refunds

  • As per our Return Policy, items can be returned within 28 days of receipt, provided they are in their original, re-saleable condition.
  • Return shipping costs for non-defective items are the responsibility of the customer.
  • Refunds will be processed to the original payment method after the returned items are received and inspected.

7. Liability

  • MCC Candle is not liable for any indirect or consequential loss or damage arising under these Terms and Conditions or in connection with your use of our website.
  • Our liability in connection with any product purchased through our website is strictly limited to the purchase price of that product.

8. Data Protection

  • Personal information provided to us will be used in accordance with our Privacy Policy.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
  • By placing an order with [Your Brand Name], you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety. If you have any questions or concerns, please contact us at mcccandlesuk@gmail.com.

10. Promotions and Discounts

  • From time to time, MCC Candle may offer promotions and discounts on products.
  • All promotions and discount codes are subject to terms and conditions which will be specified at the time of the promotion.
  • Promotions and discounts are valid for a limited time as specified and cannot be used in conjunction with any other offer.
  • Discount codes must be entered at the time of checkout and cannot be applied retrospectively.
  • Discounts and promotions are applicable to merchandise only and do not apply to shipping costs unless explicitly stated.
  • MCC Candle reserves the right to withdraw or modify any promotions or discounts without prior notice at any time.
  • In the event of a refund, only the amount paid after the application of a discount or promotion will be refunded.
  • Certain products may be excluded from promotions and discounts, and this will be clearly communicated during the promotion.

By placing an order with MCC Candle, you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety, including our promotion terms. If you have any questions or concerns, please contact us at mcccandlesuk@gmail.com.